Refund policy

NO REFUNDS. EXCHANGES/STORE CREDIT ONLY WITHIN 7 DAYS.  

  • Once an order is placed, it CANNOT be changed, modified or cancelled. 
  • Shipping will not be refunded on any returned items and is the responsibility of the customer when shipping items back to us.
  • Store credit will be given for the purchase price of all eligible returned merchandise (see below and note ALL steps on how a return is eligible). We DO NOT offer any type of refunds. No exceptions.  Store credit may be used to purchase that same item in a different size or a completely different item. 
  • Returns must be postmarked within 7 days of the date you receive your shipment. No exceptions. Any returns postmarked after 7 days of the date you receive them may be rejected, and you will be required to pay a reshipping fee to receive your merchandise back. 
  • Graphic tees are made to order and are therefore excluded from exchanges/returns. Please ensure you are ordering the correct size/color/etc. and ask any questions before ordering. 
  • Seasonal/Holiday items are Final Sale. 
  • FINAL SALE ITEMS (OR ANY ITEM PURCHASED AT 20% SAVINGS OR MORE) AND ACCESSORIES: SALES ARE FINAL AND ARE NON-RETURNABLE.  Leggings, bralettes, bodysuits, swimwear or athletic wear is non returnable. WE ENFORCE THIS POLICY STRICTLY AND STORE CREDIT WILL NOT BE GIVEN FOR RETURNED ITEMS MARKED AS ACCESSORIES, CLEARANCE OR SALE ITEMS.

  • Cancellation of order - if you choose to cancel an order - we will charge an 8% fee. 

    If you cancel an order we do have the option to block you from purchasing in the future. 

PROCESS FOR RETURNS

• Returns must be postmarked within 7 days of the date you receive your items.

• Returns must be received in original, unused condition.  Tags must remain ATTACHED and a copy of your invoice included.  Returns received without supporting documentation will be delayed in receiving store credit.

 • If an item has smells of cigarette smoke, perfume, or deodorant, stains, has animal hair, or any appearance of being worn, it will not be accepted as a return and you will be responsible for the reshipping fee.

• Store credit is issued within 3 business days of the return arriving. You will receive an email with your store credit

Send all returns to:

4706 High School Rd

Knoxville, TN 37912